Frequently Asked Questions

How do I know when my pick up days are?
How long can I sign up for?
What kind of bags can I use?
What happens to my bags after I use them?
How do I pay?
What if I'm not home to place my bags out in the morning?
I only have one pick up date on the first month of service. Do I have to pay for a full month?
What if I will be away for a while during my service term?
What if I miss a pick up?
Do you recycle appliances?
What if I have extra bags?
What about large cardboard boxes?
Is glass safe in the recycling bags?
I already sort my recycling into separate bags/bins. Is this okay?
Can I use plastic bins instead of plastic bags?